SANARE LAB / INFORMATION
Cancellation Policy
Cancellation Policy
Effective Date: January 2026
This Cancellation Policy explains how order cancellations are handled by Sanare Lab LTD (“we”, “our”, or “us”) for purchases made on sanarelab.com.
1. Cancellation Window
Orders may be canceled only before they are processed or shipped.
Since we process orders quickly (typically within 1 business day), we recommend contacting us as soon as possible after placing your order.
2. Orders That Have Already Shipped
Once an order has been shipped, it cannot be canceled.
If you no longer need the order after it ships, please refer to our Refund & Returns Policy for available options.
3. How to Request a Cancellation
To request a cancellation, please email our support team and include:
- Your order number
- The email address used at checkout
- Your request (cancel / change order details)
Important: Submitting a cancellation request does not guarantee cancellation.
If your order has already entered processing or shipment, we may be unable to cancel it in time.
4. Refunds for Canceled Orders
If your cancellation request is approved, a full refund will be issued to the original payment method.
Refunds are typically processed within 3–7 business days, depending on your bank or payment provider.
Contact Us
If you have any questions about cancellations, please contact:
Sanare Lab LTD
Email: support@sanarelab.com